When things break down, you need a plan. We have three.

Q: What types of failures are covered?

Generally, these plans cover a mechanical breakdown from routine use, sometimes referred to as “normal wear and tear.” This means that mechanical parts, such as motors and switches, and parts like knobs and handles are covered. To fully understand what parts are covered, it is best to read the terms and conditions .

Q: Do you offer any other coverage, not included in the plans?

We offer multiple add-on options, including pool or spa only (heater included), pool with spa (heater included), septic tank/plumbing, well pump and a premier upgrade package, which provides additional coverage for permits, code upgrades and more. For complete details on coverage, view terms and conditions .

Q: How much does a Cinch plan cost?

Costs vary by region and type of coverage. Click here to get a quote.

Q: What do I do when something breaks down?

You can: • Open your service request online with My Account • Call customer service at (844) 324-5688 In many cases, you can open the request and tell us your preferred service appointment at the same time.

Q: Once I'm a customer, what's the best way to manage my plan?

Use My Account , which gives you anytime access. It's easy, mobile-friendly and secure. Here are a few things you can do in My Account: • Download your plan documents • Open a service request • Check service request status • Change your payment method (if you currently pay by credit card or bank account) • Update your contact information

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Clothes Dryers

Clothes Washers

Cooktops

Dishwashers

Food Centers (Built-in)

Freestanding Ice Makers

Microwaves (Built-in)

Ranges

Range Exhaust Hoods

Refrigerators

Trash Compactors (Built-in)

Wall Ovens

Air Conditioning Including Ductwork

Attic Fans

Ceiling Fans

Central Vacuums

Doorbells

Electrical System

Garage Door Openers

Garbage Disposals

Heating System Including Ductwork

Instant Hot/Cold Water Dispenser

Plumbing System

Smoke Detectors

Sump Pump

Toilets

Water Heater

Whirlpool/Jetted Tub (Built-in)

Homeowners Insurance Deductible Reimbursement

Air Conditioner or Water Filter Credit

*All plans are subject to terms, conditions and limitations in your service plan agreement. Deductible due at time of service call. Non-covered charges may apply to certain repairs and replacements. Coverage and pricing may vary by state. Sales tax may apply.

Guaranteed service. "No gotchas."
Every Cinch plan comes with these benefits, designed to give you maximum coverage and peace of mind.

180-day workmanship guarantee

If the problem persists, so do we — at no additional cost to you.

Protection for unknown pre-existing conditions

Happened before your time? Won't be on your dime. It's covered.

Rust and corrosion
coverage

Hey, rust happens. We won't deny your service request because of it.

Discounts on new
appliances

Time for a new fridge or oven? Enjoy savings on brand-name appliances.

"I accidentally dropped a penny down our garbage disposer and it got stuck there. The tech got it out and the disposer was fine. I'm very satisfied with Cinch's service. Last fall, we had maintenance done on our furnace. It's a bit of a distance for the people working on it to come up for us. But they come and they're very polite."