Homeowners Faq Heading

Homeowners Faq


What types of failures are covered?

What is NOT covered?

When does coverage begin?

Are there caps or maximums?

What is a deductible?

Plan costs

How much does a Cinch plan cost?

What are my payment options?

When and how will I be charged?

Service requests

What do I do when something breaks down?

What am I responsible for?

How many service requests can I make?

How do you choose your service technicians?

My Account and Alexa

What is My Account?

How do I sign up?

How do I enable the Cinch Alexa skill?

What can I do with Alexa?

Terms to know

Mechanical failure



Visual inspection

Simple mechanical test

Proper operating condition

Necessary or required upgrade

Item examples

Item lifetime