Our new name

Why did we change our name?

Is my existing plan changing?

Can I still use My Account?

How do I request service?

More questions?


What types of failures are covered?

What is NOT covered?

When does coverage begin?

Are there caps or maximums?

What is a deductible?

Plan costs

How much does a Cinch plan cost?

What are my payment options?

When and how will I be charged?

How does the first month free offer work?

Service requests

What do I do when something breaks down?

What am I responsible for?

How many service requests can I make?

How do you choose your service technicians?

My Account

What is My Account?

How do I sign up?