Put home protection in shoppers' hands (and carts).
A national retailer's home services division saw 300,000+ customer interactions with their repair network each month. There was huge opportunity to use these interactions to create new revenue streams.
Constructed unique offering to optimize attachment, value and retailer commission.
Customized omni-channel touchpoint program to engage and retain customers.
Provided end-to-end service delivery while driving significant incremental volume to partner’s network.
Created extremely compelling promotions for call center and in-home distribution.