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"Every time I submitted a claim, I had a good experience. I usually receive a response within 24 to 48 hours. Cinch has chosen to use reliable companies 'cause I've never had a problem with any of the companies that have serviced me."

Latrice
Maryland

"Every time we've called Cinch, we've got a response from somebody. For our refrigerator claim, the tech was very professional and got the job done. When he looked, it was exactly what it was. He was very conscious of doing any damage to the floor. I was very happy with that one. I also had a claim for the dryer and washing machine. As far as the technicians, the ones Cinch sends out seem knowledgeable. They get the job done and the appliances are working like they're supposed to."

Bennett
Virginia

"I've been happy with Cinch. Their price was right. If they can fix my appliance for "X," fine. If they can’t and replace it, then it doesn't cost me anything but the service fee. It’s a no-brainer for me. I've had to file a couple of claims and they were quick. I just call in and go online, let them know what's up. If they've got any questions, they call me. If not, they send a service person, send me information then I will call whomever they said so that I can arrange for a proper time for them to come, and they show up and I don't have to sign anything as they’re leaving."

Henry
Indiana

"All my neighbors have tried other warranty places and all had failures with them. We've been with Cinch about 15 years and we have never had one issue. They did perfect on the pool claim. It was handled within 24 hours. They didn't have any people in our area. We hired a local pool place, put it in, and they sent the money. However, a contractor has been there three times trying to fix the stove. The guy that came out thinks that they'd have to replace it but they haven't made a decision on it yet."

Edward
North Carolina