No hard-to-read fine print here. You can review the components and parts that are covered for repairs and replacements below. There are a few exceptions and limits, and you'll find them spelled out in the sample terms.
Guaranteed service. "No gotchas."
Making a claim online has been easy and navigating through their website has been straightforward. Overall, it has been an easy, straightforward and quick experience.
Frequently asked questions
More questions? Go to FAQ.
What types of failures are covered?
Generally, these plans cover a mechanical breakdown from routine use, sometimes referred to as “normal wear and tear.” This means that mechanical parts, such as motors and switches, and parts like knobs and handles are covered. To fully understand what parts are covered, it is best to read the terms and conditions.
How much does a Cinch plan cost?
Costs vary by region and type of coverage. Click here to get a quote.
What do I do when something breaks down?
You can: • Open your service request online with My Account • Ask Alexa to open a claim for you • Call customer service at (844) 324-5688
In many cases, you can open the request and tell us your preferred service appointment at the same time.
Once I'm a customer, what's the best way to manage my plan?
Use My Account, which gives you anytime access. It's easy, mobile-friendly and secure. Here are a few things you can do in My Account:
• Download your plan documents
• Open a service request
• Check service request status
• Change your payment method (if you currently pay by credit card or bank account)
• Update your contact information