Cross Country Home Services takes home five Stevie® Awards, including Gold, for Sales & Customer Service

Recognized in multiple categories including Sales Distinction of the Year, Business Development Achievement and Best Use of Technology in Customer Service

BOCA RATON, Fla. (February 25, 2019) – Cross Country Home Services (CCHS), a leader in home protection, maintenance and warranty services, was honored with a Gold and multiple Silver and Bronze Stevie® Awards in the 13th annual Stevie Awards for Sales & Customer Service held on Feb. 22 at Caesars Palace in Las Vegas. 

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals. The Stevie Awards organization stages seven of the world’s leading business awards programs, including the prestigious American Business Awards® and International Business Awards®. 

More than 700 executives from the U.S.A. and several other nations attended. In choosing this year’s winners, nearly 3,000 nominations from organizations of all sizes in 45 nations and in virtually every industry were evaluated. Winners were determined by the average scores of more than 150 professionals worldwide in seven specialized judging committees. 

CCHS was awarded a Gold Stevie Award in the Sales Distinction of the Year category, two Silver Stevie Awards in the Front-Line Customer Service Professional of the Year and Best Use of Technology in Customer Service categories, as well as two Bronze Stevie Awards in the Customer Service Complaints Team of the Year and Business Development Achievement of the Year categories. The independent professionals judging these awards highlighted CCHS’ innovative development and growth strategy, its customer service team’s commitment and dedication to service excellence, and the thought leadership behind the company’s move to smart digital solutions. 

“These honors speak to Cross Country Home Services’ commitment to top-quality customer service, digital transformation and continued pursuit of redefining the home services experience,” said Steve Upshaw, CEO of CCHS. “I couldn’t be more proud of our CCHS team, in particular our front-line sales, service and operations associates. Together with the results-driven teams in our other functional areas, they represent the driving force behind our continued advancement in the industry. And collectively, we have navigated and embraced new processes and technology while setting the industry standard for service and sales excellence.”

“All of the Stevie Award winners should be very proud of their achievements.  Independent professionals around the world have agreed that their accomplishments are worthy of public recognition,” said Stevie Awards President and founder, Michael Gallagher.

Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at  

To watch the Stevie Awards presentation, visit this link.

About Cross Country Home Services
Cross Country Home Services (CCHS) makes home care easier with simple-to-understand protection and maintenance and repair plans, a nationwide network of repair service professionals and smart digital tools for solutions to everyday problems in the home. CCHS markets directly to homeowners, and partners with leaders in real estate, financial services, insurance, utilities, retail and connected home device manufacturers to expand its reach. The company's products include some of the industry’s best known brands, including TotalProtect Home Warranty and HMS Home Warranty. Backed by the company’s award-winning customer support team and nearly 40 years of industry leadership, CCHS is now making strides with digital-forward strategies, platforms and initiatives that are modernizing home management services to address today’s customer needs, as well as to enhance the overall customer experience.

About the Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at

Sponsors of the 13th annual Stevie Awards for Sales & Customer Service include Sales Partnerships and ValueSelling Associates.


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