Cinch Home Services receives first-ever Buyer’s Choice Awards from ConsumerAffairs

Awards are based on “emotional decoding” of consumer reviews.

Boca Raton, FL (January 18, 2024) – Cinch Home Services (Cinch), one of the nation’s leading providers of home service solutions, was recently honored with four awards from ConsumerAffairs for providing exceptional customer value and service. The recognitions spanning Best Claims Handling to Best Technicians endorse Cinch’s success in serving homeowners for over 45 years.

Cinch took home the awards as part of ConsumerAffairs’ inaugural Buyer’s Choice Awards. The awards specifically highlight companies receiving the highest positive ratings and emotions in verified customer reviews across different industries. Advanced sentiment analysis technology decoded reviews submitted over the past year to identify common trends and needs consumers have during major purchasing decisions.

Cinch won for Best Claims Handling, Best Coverage Options, Best Technicians and Best Value for Price. Homeowners tout the quality service received through every step of the process with Cinch. For instance, Eladio from Maryland shared that he simply submits a claim and Cinch handles the rest - calling him, scheduling a technician, and resolving any issues. This saves him time and gives him assurance that his home repairs are handled quickly and correctly.

Marritta from Illinois also highlighted that Cinch connects her with knowledgeable technicians who diagnose problems and make repairs affordably. She emphasizes the convenience of paying monthly rather than large lump sums upfront. Between the reasonable pricing and responsive support teams, Cinch makes maintaining a home much less stressful.

Winning across all these categories signals that Cinch has depth in its home management services. Whether you need HVAC repairs, plumbing fixes, appliance coverage or emergency response, Cinch aims to be a one-stop shop to diagnose, coordinate and resolve household issues. Technicians have specialized expertise while support staff guide you through understanding plans and filing claims. Cinch's spokesperson reinforced the company's commitment to serving customers and the significance of these awards in recognizing those efforts. As ConsumerAffairs’ CEO Zac Carman shared, the awards specifically honor companies that aid consumers during emotionally charged or financially taxing times related to their most valuable assets – their homes.

With roots extending back 45 years, Cinch continues using technology to modernize and simplify home upkeep. As a digital-forward company, they give today’s busy homeowners an easy way to prevent, monitor, and tackle inevitable home repairs. These awards endorse that Cinch can expertly handle home-related stressors so you can simply enjoy your living space.

About Cinch Home Services

Cinch Home Services is an award-winning, leading provider of home protection plans with more than 45 years of experience. Their solutions help customers cover the cost when appliances and essential home systems including, HVAC, plumbing, electrical and more break down from everyday use. All covered repairs are backed by an industry-leading 180-day workmanship guarantee. Plans can be purchased directly or through select affinity partners including financial, insurance, retail, utility and real estate. Cinch works with a nationwide network of vetted service providers to help homeowners when they need it the most. Cinch Home Services, a member company of The Cross Country Group, is headquartered in Boca Raton, FL. To learn more, visit or the company’s Facebook, Instagram, LinkedIn and YouTube.


Media Relations:
rbb Communications
Stephanie Sebo
(501) 551-7380